Qatar National Bank launched innovative service for blind customers

Middle East, November 24 2011

As part of its commitment to provide banking services and products to people with disabilities in Qatar, Qatar National Bank (QNB) has launched an innovative new service for blind who can now find applications in Braille at designated QNB branches.

Qatar National Bank logoBraille is a universal sensory language for blind people that allows them to ‘read’ documents by passing their fingers over them.

The project was completed by QNB with the technical supervision and support of the Arab Union for the Blind.

This service is the first of its kind in Qatar’s financial sector and aims to ease the banking experience of people with visual disabilities. It demonstrates QNB’s commitment to ensuring disabled people have access to the same products and services that other customers have, in addition to supporting the State of Qatar’s overall goals for societal integration in order to achieve sustainable development.

Through the new service, blind customers will be able to read the terms and conditions and all requirements for their requests. They will also receive CDs including these information.

The customers can open current and saving accounts, apply for personal and vehicle loans, issue cards and use power of attorney form as well.

Habib Chehata, General Manager, QNB group operations, said the bank continues to find new channels and solutions to serve all members of the community, particularly in delivering innovative financial services that support all sections of society.

Nidal Al-Nuaimi, Assistant General Manager, QNB Group Operations, said the implementation of the Braille project is the result of extensive research and development by a dedicated team of experts.

He thanked Qatar Social and Cultural Center for the Blind (QSCCB) for its supervisory contribution to the process and wished them further success in making such services available on a larger scale in the public domain.


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