Uber launches accessible services in Bengaluru

Asia-Pacific, Transportation, November 6 2017

Global cab company Uber on Tuesday launched two new products UberASSIST and UberACCESS in Bengaluru, India with the support of Mphasis, a leading cloud and cognitive services provider as part of their Corporate Social Responsibility initiative (CSR).

Accessible taxi (Photo credit: Municipalidad de San Borja)Riders in Bengaluru can now request UberASSIST, an option designed to provide additional assistance to seniors and people with disabilities. Partner-drivers are specifically trained by a third party organization to assist riders into vehicles. Soon they will also be able to book UberACCESS rides, a forward facing wheelchair accessible product.

All driver partners, trained by Diversity and Equal Opportunity Centre (DEOC), are equipped with required skills to assist passengers with accessibility needs as well as those who need additional assistance during their ride.

“At Uber, we believe in creating transportation options that fit every rider’s need. The launch of UberASSIST and UberACCESS furthers our efforts in this direction….We aim to make these services available in more cities across the country,” Amit Jain, President, Uber India and South Asia, said.

UberACCESS offers 50 retrofitted vehicles, with heightened roof and hydraulic wheelchair lift on-demand. UberASSIST is an option for those who require additional assistance and has a fleet of 500 vehicles accommodate to foldable wheelchairs.

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