Disability Awareness Advocate Trish Robichaud Launches Innovative Web-based Accessibility Solutions

Americas, August 6 2015

TORONTO: With the Pan Am and Parapan Am Games just a month away, the entire GTA is getting ready to host some estimated 250 000 visitors, and for many, accessibility will be top of mind.

The Accessibility for Ontarians with Disabilities Act (AODA) was passed in 2005, and mandates that Ontario be fully accessible to all Ontarians by 2025.

Living with MS for 25 years, disability advocate Trish Robichaud knows very well the importance of accessibility and has created a ground-breaking cloud-based solution called JACK to allow Ontario businesses to be more accessible, required by Ontario law.

“This is quite the tall order when we’re already 10 years into the timeline of the legislation and over 60% of Ontario’s more than 380,000 businesses across the province are still non-compliant”, said JACK creator, Trish Robichaud.

JACK is an unprecedented 5-in-1 online accessibility suite comprised of turnkey desktop & mobile applications to meet core AODA legislative requirements in less than 1 hour. The software automates core compliance required by all Ontario businesses with 1 or more employees and includes AODA eTraining for staff and much more.  JACK is also a Customer Feedback process, Employment & Recruitment intake, Emergency & Public Safety Info, and Customer Service policies. Its applications are practical for people of all abilities, something people with disabilities struggle with on a daily basis.

Trish uses a typical dining experience as an excellent example of what JACK can do beyond meeting AODA requirements. “For someone with a physical, visual, and/or an invisible disability, filling out a customer feedback card might not be possible.  With JACK™, a person would simply use their smartphone to scan a QR code on a tent card, menu, or any print sign for that matter to instantly provide their feedback to management eliminating the need for paper, writing or talking.  Moreover, reducing staff involvement.  Every business and organization collects feedback- why not have it accessible and automated?”, added Trish Robichaud.

“We’re about to host the world’s leading para-athletes: let’s make sure we can receive them properly”, added Robichaud.

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