Indian Government sets up committee on rights of air passengers with disabilities

The Ministry of Civil Aviation has constituted a committee on the “Rights of Passengers with Disabilities and Reduced Mobility” under the chairmanship of G. Asok Kumar, Joint Secretary in the Ministry, to look into the problems of persons with disabilities in undertaking air travel and give suggestions on how to improve the facilities to make their travel more convenient.

The committee has been asked to give its report in eight weeks for consideration of the Ministry of Civil Aviation.

Representatives of Directorate General of Civil Aviation (DGCA), Airports Authority of India (AAI), Bureau of Civil Aviation Security (BCAS), airlines and organizations working for persons with disabilities and reduced mobility will be the other members of the committee.

These include modification in the Civil Aviation Requirement (CAR) in view of the improved guidelines adopted in other developed countries and resolution of United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), it will review issues such as inconvenience faced by persons with disabilities right from the stage of booking of tickets; arrival at the airport; checking-in, issues related to location and design of facilities like toilets, wheelchairs, check-in counters; issues at security checking. Boarding of aircraft, seating in aircraft, disembarking, and collection of luggage will also be reviewed.