Belfast International Airport website commended for disability accessibility

Europe, September 14 2011

Belfast International Airport has been rated higher than Heathrow Airport when it comes to how accessible its website is for people with disabilities.

The quality of information is important when planning a journey via an aeroplane, Reduced Mobility Rights explained.

It investigated both of the travel hubs for features relating to special needs pages, including how easy they are to navigate to from the home page and the quality of contact information as of September 10th 2011.

Both received a ‘good’ rating for ease of access from the home page, but Belfast International Airport received a ‘very good’ ranking for both its quality of contact information and quality of downloadable content on the special needs pages.

Heathrow Airport, meanwhile, was awarded a ‘room for improvement’ status on both counts.

Member of BAA’s – which owns the London travel hub – Passengers with Reduced Mobility (PRM) Charges Governance Group Mark Hicks told the mobility body that the page about PRM “provides background information and a link to the service levels that Heathrow Airport Limited has agreed with Omniserv for assisting those passengers needing that assistance”.

Belfast International Airport flies to a wide variety of destinations including Turkey, Bulgaria, the Canary Islands, Spain, Italy, Portugal and Switzerland.


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